The “Primary Contact” at your company will receive an email from Zane Benefits when a Participant is due for reimbursement. They are useful reminders to log in and record reimbursement for your Participants.   

Getting too many emails? Not getting enough emails? 

  1. From your online administrator account, visit the "My Account" tab > "Account Settings" link.
  2. Scroll down to the "Notification Options" section to locate current settings.
  3. Update desired notification frequency and click "Save Changes". 
  • Daily: checked and sent early morning

Example: reimbursement approved on Wednesday, you would be notified Thursday morning

  • Weekly: check and sent Monday's 

Example: reimbursement approved on Thursday, you would be notified the following Monday

  • Monthly: checked and sent on the 1st

Example: reimbursement approved on January 10th, you would be notified on February 1st

Note:  You will only receive a notification when reimbursements are due.

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