If a reimbursement was recorded in error (such as the wrong amount, payroll date or check number), you can easily void the reimbursement and record a new one with the correct information. This is called a reimbursement correction.

To void a recorded reimbursement from your online administrator account: 

1. Select participant

On your Dashboard, select the white box to the left of the participant needing a reimbursement correction
2. Click the Actions > Enter Reimbursement Correction 

3.  Void Reimbursement

Locate the reimbursement you would like to void and click Void.  If needed, go back and enter a corrected individual check reimbursement.

Please Note: If you need to decrease the amount of the reimbursement, use a (-) in front of the amount.

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